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The Nigerian Communications Commission, NCC, has said it is aware of the poor internet Quality of Service (QoS) currently being experienced in Abuja. This problem which has lingered for about three days has affected telecommunications service for millions of subscribers.
The Commission stated that it is working with the telcos and other relevant stakeholders to address these issues. It stated that the issues are primarily due to disruptions in diesel supply affecting IHS Nigeria Limited. This colocation provider powers Airtel and MTN base stations in those regions.
Also, the Commission explained that the disruptions were a result of issues with the National Oil and Gas Suppliers Association (NOGASA). According to the statement, the current issues affected diesel deliveries to locations, resulting in telecommunications service interruptions in Abuja.
The NCC stated it is dedicated to providing uninterrupted communication services for all Nigerians. It highlighted the critical need for dependable power supply for delivering optimal telecommunication services.
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Also, the Commission added that it is proactively collaborating with key stakeholders to address the diesel supply problems. Also, it added that it is exploring sustainable solutions, encouraging all parties to work together to swiftly resolve these issues by alleviating the diesel supply problems. The recent disruption in supply has affected vital telecommunications infrastructure across the Federal Capital Territory (FCT).
“We reaffirm our dedication to promoting a supportive environment for the development and sustainability of telecommunications services in Nigeria. We are actively working to encourage discussions among the affected service providers and other stakeholders to address the diesel supply issues that have adversely impacted service quality as quickly as possible,” the NCC stated.
The Commission stated that it is committed to efficiently handling the situation. It promised to continually inform the public about developments in fully restoring telecommunication services in Abuja.
“We appreciate the understanding and patience of our telecommunications subscribers throughout this time. Also, we reiterate our dedication to providing top-notch telecommunications services across the country.”
